Benico Enterprises

The Office Connection

Computer Support

Do you have a problem?

ONLINE SUPPORT
I may be able to provide online support using Microsoft Quick Assist.

1. Press the Windows Key (Start Menu), enter Quick Assist, then select it in the list of results.​
The Quick Assist App may be on your Start Menu if I've already worked on your computer.
2. If prompted, accept the privacy policy.
3. In the Security code from assistant box, enter the security code, then select Submit.​
4. Verify that the person trying to help you is who you expect, then accept the request.​
5. Wait for your devices to connect.​

If Microsoft Quick Assist does not work an alternative Remote Desktop Service will be used - a file download and installation will be required.

ON SITE SUPPORT
If I am unable to resolve your issues online then we can arrange a meet up.

Most issues would normally be resolved within the hour.
Support services may be chargeable

About

The Office Connection is a business venture of Benico Enterprises, launched in 2023 to provide services for Small Business.
Serving Huyton, Prescot, St Helens & beyond. Websites for anywhere in the UK.

Data Protection
  • All information obtained is in the strictest confidence, to comply with data protection regulations - Nothing will be passed to any other person or organisation, without your written consent, or legal demand - Information will be retained for no longer than necessary.