Agreements are to be made between Roy Benham, also known as Beth Nicole Gordon, trading as The Office Connection at Benico Enterprises, and individuals or organisations
B) Computer Maintenance Services
Computer services may be completed before payment is requested
Invoices should be paid immediately upon completion
30 day payment terms may be offered
Follow up support will be provided for 30 days
C) Provision of Ongoing Support
Online or On-site will be provided ad-hoc or scheduled as per contract agreement
Support may be delayed/withdrawn in the event of invoice arrears
Charges will be agreed before provision of support.
D) Renewal and Expiry of Contract
Renewal notices will be sent at least 30 days before end of contract, normally at least 60 days. Standard website contracts are 1 year. Accountancy services are a rolling monthly contract. Computer services are usually one-off projects not requiring a longer contract.
Cleared Payment must be received at least 14 days before the end of contract to avoid disruption to services
Late payment may result in suspension of services, either by Benico Enterprises or by third party companies.
Fees incurred and paid to third parties will still be chargeable in the event of late cancellation
E) Late Payment and Termination of Contract
Payment of invoices must be made within 30 days, ideally upon receipt for computer services.
First Reminder will be sent 31 days after date of invoice
Second Reminder will be sent 41 days after date of invoice (+11 days interest)
Final Notice will be sent 51 days after date of invoice (+21 days interest)
Termination Notice will be sent 61 days after date of invoice (+31 days interest)
Small claims court action will be taken to recover unpaid fees, for which additional fees will be added
Final Notice - Late payment charges of 8.0% + bank base rate per annum will be added to invoices overdue by more than 30 days, in addition to a maximum £40 compensation charge per invoice, in accordance with The late payment of commercial debts (interest) Act 1998. You will also be liable for debt recovery costs.
In the event of non-payment of invoice then services will be suspended or withdrawn.
F) Suspension and Termination of Services
Services will be terminated at the end of the contract period, if not renewed
If administration passwords are changed and Benico Enterprises are not notified of the changes, within 7 days of them being requested
If a third party is contracted for services which mirror the agreed contract.
In the event that invoices remain unpaid after 60 days
G) Software Administration and Ownership
Administration passwords will be released to customers upon payment of registration fees, unless required as part of software registration requiring regular customer input.
Websites will remain the legal property of Benico Enterprises until full payment of all invoices
Site ownership will be transferred to the customer upon receipt of cleared funds in settlement of all invoices
The Office Connection is a business venture of Benico Enterprises, launched in 2023 to provide services for Small Business.
Serving Huyton, Prescot, St Helens & beyond. Websites for anywhere in the UK.
Data Protection
All information obtained is in the strictest confidence, to comply with data protection regulations - Nothing will be passed to any other person or organisation, without your written consent, or legal demand - Information will be retained for no longer than necessary.